Top up & Withdraw methods

About Top up

How to Top up?

Step 1: Login to WINBOX, click "Me" > "Wallet" > "Top up"

Step 2: Choose a bank that is convenient for you to deposit or transfer

(Note: If you choose this bank, the bank account will be tied to your account and cannot be changed immediately)

Step 3: Tick the read to agree, click "Next"

Step 4: Fill in the recharge amount and click "Submit"

Step 5: Click (+) to upload a cash deposit or transfer document, and click "Submit" again

Wait for the system to check, if you follow the steps accurately, then the recharge will be completed in 5 minutes

Note: WINBOX will change the bank account name and account number irregularly. Please make sure that the bank object of the deposit or transfer matches the current bank account

About Withdraw

How to Withdraw?

Step 1: Login to WINBOX, click "Me" > "Wallet" > "Withdraw"

Step 2: Fill in the withdraw amount and click “Submit”

(Note: Please reconfirm the information of your bank account is correct. The company will not be responsible for any loss)

Wait for the system to check the withdrawal amount and content, and complete the withdrawal within about 10-20 minutes


You can chat to us live through our live chat option.
This will open a chat window with one of our support consultans.

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